Door Hardware Plus

Satisfaction Guaranteed!

Customer Service

Door Hardware Plus has been the online leader of home fixtures and furnishings since 1994. We offer not only a superior online experience but knowledgeable, trained and available phone representatives to assist you in every phase of your project. Shop with confidence knowing that we, as an authorized dealer for the brands we carry, sell only complete and unopened products direct from the manufacturer - no surprises!

Reasons to buy from Door Hardware Plus:

Make your purchase with us and rest assured - You're Covered!

We go above and beyond for our customers! This is how:

Great Products:

We offer the widest selection of products anywhere. Hardware brings your home's style together. Finding the right items to complete that style is easy at DoorHardwarePlus.com- We offer the hottest products, the best brands and the latest styles to match your home. Shop by brand to find quality products from the brand names you trust or call us and let us help you find the perfect hardware for your home.

Great Service:

Service is an often overlooked aspect of online stores. Most customers think that if they are getting the best selection at great prices, they'll have to sacrifice service. At our store you never sacrifice on service. Our manufacture-trained sales reps are ready to help you make a decision about which product is right for you. We are available 6 days a week to assist you in every phase of your project – before, during and after installation!

In the event that you do have a problem with any order at our sites, our Customer Service team is trained to remedy any situation. Your satisfaction is guaranteed.

Great Prices:

Our Low Price Guarantee is as strong as our "satisfaction guarantee". We will match ANY price. We want you to take advantage of our great service and selection. Don't risk shopping at any other store, we offer a Low Price Guarantee just in case you ever find it for less. Read about our Low Price Guarantee

Secure Online Purchasing:

We’re online shoppers too; we understand the security concerns online shoppers have. For this reason Door Hardware Plus takes security very seriously and we make every effort to ensure a safe and secure online purchasing experience for our customers.

  1. 1. Door Hardware Plus uses state of the art Secure Socket Layer (SSL) encryption technology to ensure secure all web pages that contain sensitive including personally identifiable information and credit card information is encrypted and safe.
  2. 2. We are certified in compliance with the latest credit card industry PCI security standards.
  3. 3. Customer information is maintained in a restricted section and encrypted; only employees who require this information to perform specific job functions have access to personally identifiable data.

Free Shipping Offers:

Door Hardware Plus offers FREE GROUND SHIPPING to the continental US on most Hardware and Accessory orders over $99 (after any discounts, coupons or offers and before applicable sales tax and shipping charges).

We want to ensure that you get the best products for the best prices! For this reason we do not charge shipping on orders over $99 (exclusions apply, before applicable tax), shipped ground method to the continental United States. Exclusions do apply for products that require special handling. If your order contains ineligible items, you will be charged shipping and handling fees for those items only. Other shipping methods are available at their respective costs including overnight options.

Items in the following categories require special handling and are excluded from the free ground shipping offer:

  • Fireplaces and Fireplace Accessories

Items on back order qualify for this offer if order is placed within offer period and items meet all offer requirements. Individual items that meet the requirements of this special offer and are part of a multiple-item order that subtotals over $99, are eligible for free ground shipping. If your order contains ineligible items, you will be charged shipping and handling fees for those items only.

Special Programs for Builders, Contractors or Designers:

Builder? Plumber? Contractor? Designer? Special account services are available for professionals. Call us today - 888-278-6895 to set up your free account with a rep set up or click here to set up online! We are a proud member of:

ASID Nari NKBA

Join our Free Home Savers Club at DoorHardwarePlus.com!

To take advantage of the Free Home Savers Club where the more you buy, the more you save. Our network of sites offers plumbing, lighting, rugs, and hardware. Get the same great service, and save big when you order using your FREE membership ID.

Full Warranties:

We are authorized dealers of all of the brands we sell and our products are fully covered by the manufacturer’s warranty.

Complete, ready to install products:

All prices shown are for complete sets of product. Lighting with all chains and glass (most light bulbs, unless noted, are not included).

No tax on orders outside New York state!

Low Price Guarantee:

Buy With Confidence... We constantly shop our competitors to ensure that we are competitive and offering the lowest price possible on the largest selection of hardware products. These products are in stock, ready to ship, plus we provide superior customer service to help you along the way. If you happen to find a lower price at one of our competitors before or even up to 30 days after you purchase from DoorHardwarePlus.com let us know – we will match any online price you find. Click here to submit a Low Price Guarantee online or call us 866-528-0741.

Low Price Guarantee Policy Guidelines:
Items eligible for our Low Price Guarantee must have a published online price. Items must be in stock at the competitor and available for immediate delivery. Low Price Guarantee requests are limited to one claim per product. The Low Price Guarantee cannot be used in conjunction with any other coupon or project pricing offers, nor does it apply to limited-quantity offers, auction sites, Ebay, classified ads, manufacturer's rebates, closeouts, clearances, bulk quantity items, or typographical errors.

Products must be first quality, all new, factory-sealed, of the same brand, style and SKU. Price adjustments are calculated on the selling price of the item. DPS reserves the right to consider any applicable tax and/or shipping charges when calculating the LPG price.

Decorative Product Source reserves the right to determine which offers are from legitimate retailers and reserves the right not to sell products below its costs. In the event that we cannot meet a competitor's price, you will be notified at the time that the product is quoted. Our LPG currently does not apply to any Danze Faucet products.

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